In this guide
Start with the correct source image
For radiometric work, keep the supported camera-original DJI R-JPEG, including compatible Mavic 3T images. A colour screenshot or exported thermal preview may be useful visually, but it does not preserve the original radiometric information needed for temperature measurements.
Mark the photograph as thermal in the survey. The thermal workflow uses the supported image and recorded settings, rather than treating a thermal frame as an ordinary visible-light roof photograph. Compatibility depends on the original file; not every camera format is supported.
Review temperatures and capture conditions
Open the supported radiometric view, inspect the temperature points and save the measurements you intend to use. Check the settings and capture context relevant to the inspection instead of assuming every apparent difference has the same meaning.
Surface material, reflections, moisture, viewing geometry and environmental conditions can influence interpretation. The application can help organise observations, but a temperature difference alone does not establish an insulation defect, moisture ingress or a quantified heat-loss rate.
Pair thermal evidence with a visible photograph
A visible-light image can help the reader understand which roof feature or area the thermal observation refers to. Use the pairing workflow where suitable and check that the images actually show the same area.
Review the displayed thermal view in the survey and the report presentation before publication. Explain the observation, its location and any material limitations in language a customer can follow, rather than presenting internal SDK or software terminology as the finding.
Keep diagnosis proportional to the evidence
AI-generated thermal observations require inspector review. Dismiss unsupported detections, correct the wording and add context that the software cannot infer from an image. A clear report distinguishes what was measured, what was observed and what further investigation may be needed.
This workflow does not replace competent thermographic assessment or calculate a building’s heat-loss performance from a single roof image. Where a suspected cause is uncertain, record it as uncertain rather than turning a colour pattern into a definitive diagnosis.
Available within the trade inspection workspace
Trade users can use the thermal workflow alongside visible-light photographs and the normal report review process. Published reports follow the workspace’s credit rules; see the current pricing page for the applicable allowance and publication cost.
Trade software access does not include a thermal drone flight by AyeInspect, equipment hire or thermography certification. Our booked homeowner roof inspection is a separate visible-light service. Create a trade account if you are producing reports from your own supported thermal imagery.